Cancellation Policy

At FIRATSTORE, we strive to process orders quickly to ensure fast delivery. If you need to cancel an order, please review our cancellation terms below.

1. Order Cancellation Eligibility

• You can request to cancel your order within [X] hours of placing it.
• If the order has not yet been processed or shipped, we will issue a full refund.
• If the order has already been shipped, it cannot be canceled—you may initiate a return instead (refer to our Return Policy).

2. How to Cancel an Order

To cancel an order, follow these steps:

1. Contact us immediately at info@firatstore.com with your order number.
2. If your order has not been processed, we will confirm the cancellation and issue a refund.
3. If the order has already been shipped, you will need to follow our Return Policy.

3. Refunds for Canceled Orders

• Approved cancellations will be refunded to the original payment method within [X] business days.
• If your order is already shipped, you must return the product for a refund (shipping fees may apply).

4. Late or Missing Refunds

If you haven’t received your refund after cancellation:

• Check your bank account or contact your payment provider.
• If the issue persists, email us at info@firatstore.com.

5. Policy Updates

FIRATSTORE reserves the right to update this Cancellation Policy at any time. The latest version will always be available on our website.

6. Contact Us

📧 Email: info@firatstore.com